In an effort to find out more about our current and potential customers, CCL-Forensics have been surveying them on the subject of outsourcing and what qualities are most important in an outsourcing partner. The survey involved representatives from Police, Lawyers and Corporate Organisations and was aimed at giving us a clear view of the process undertaken by procurement by asking people to select all factors which they felt would factor in the decision making process.
Unsurprisingly, the most important factor was found to be Quality of Analysts with over 75% of respondents choosing this as their most desirable quality. Reputation came a close second with the over two thirds of people taking this into consideration when outsourcing their digital forensic work.
Almost half of those we asked believed Pricing to be relevant, followed by Commitment to New Technologies with 35% ticking this option. Company Stability was selected by a third of people, but Location was disregarded by most, only being chosen by six per cent of people we spoke to.
It is clear from these statistics and from the many conversations which we had throughout March that the reputation of a Digital Forensics company is its greatest asset. That is why CCL-Forensics is committed to the training all of their analysts, having been awarded Investors in People in January this year. They are also ISO 9001 Certified with a dedicated Quality Manager and experienced analysts who are vetted by a number of Expert Witness directories.